Privacy Policy

1. Hum kaun hain

LITTLE BERRY ("Little Berry", "hum") educational toys, games aur activity kits ka manufacturer hai. Address: KH NO 758, Burari, Near Burari School, Delhi - 110084, India. Email: info@littleberry.in. Phone aur WhatsApp: +91 8882170015.

Privacy se jude sawaalon aur shikayaton ke liye humare Grievance Officer ka naam section 14 mein diya gaya hai.

2. Hum kaunsi information handle karte hain

Website visits: website par koi contact forms, user accounts ya online checkout nahi hai, aur hum analytics tools, advertising pixels ya tracking cookies use nahi karte. Zyaadatar web servers ki tarah, page request hone par humara hosting server (Hostinger) apne-aap kuch technical details record kar sakta hai, jaise IP address, browser type, requested page aur date va time.

Language choice: agar aap language switcher se koi language chunte hain, toh aapka browser woh choice aapke device par (local storage mein) rakhta hai. Agar aap language suggestion band karte hain, toh yeh sirf browser band hone tak yaad rehta hai. Yeh aapke browser mein hi rehta hai aur humein nahi bheja jaata.

Jab aap humse contact karte hain: jab aap humein WhatsApp par message, call ya email karte hain, toh humein woh information milti hai jo aap share karna chunte hain, jaise naam, phone number, email address, business ka naam, location, pasand ke products aur aapke messages. Website ke WhatsApp buttons pehle se likhe chhote message ke saath WhatsApp kholte hain; jab tak aap bhejna na chunein, kuch nahi bheja jaata.

Business customers aur suppliers: agar aap humse khareedte hain, humein supply karte hain ya humare saath kaam karte hain, toh hum us relationship ke liye zaroori business contact, order, delivery, invoicing aur tax details rakhte hain.

Humara Amazon Ads account: section 5 dekhein.

Hum website ya WhatsApp ke zariye passwords, bank ya card details, health information ya biometric data jaisi sensitive information nahi maangte. Kripya aisi information humein na bhejein.

3. Hum iska use kyon karte hain

Hum personal information ka use in kaamon ke liye karte hain: enquiries ka jawab dena; prospective clients ke liye product research, quotations aur samples banana; orders process, deliver aur invoice karna; business, accounting aur tax records rakhna; apne Amazon advertising ko manage aur behtar karna; apne products aur service behtar karna; website ko chalu aur surakshit rakhna; aur legal obligations poore karna.

Hum iska use aapki consent ke aadhaar par (jaise jab aap humein message karna chunte hain), aapke kehne par contract se pehle ya contract ke under steps lene ke liye, aur jahaan kanoon iski maang ya permission deta hai, karte hain. Aapki consent ke bina hum aapko marketing messages nahi bhejte, aur aap kabhi bhi inhe band karne ko keh sakte hain.

4. Cookies aur milti-julti technologies

Yeh website cookies set nahi karti. Yeh aapke browser mein sirf upar bataayi gayi optional language preference rakhti hai, jise aap browser settings mein is site ka data clear karke hata sakte hain.

5. Amazon Ads aur Login with Amazon

Hum Little Berry ke apne Amazon Ads account ko software tools se jodte hain, jinme AI assistants (jaise Anthropic ka Claude aur OpenAI ka ChatGPT) shaamil hain, taaki Amazon par apne advertising ko review aur manage kar sakein. Yeh connection hum Login with Amazon ke zariye authorise karte hain.

Milne waali information: humare advertising account aur profile details, campaign settings, budgets, bids, keywords, targeting aur advertising performance reports. Jab Little Berry team ka koi authorised member Login with Amazon se sign in karta hai, toh connection confirm karne ke liye Amazon us vyakti ki basic Amazon profile (jaise naam aur email address) bhi share kar sakta hai.

Is connection ke zariye hum Amazon shoppers ki personal information (jaise buyer ka naam, address ya phone number) na maangte hain, na paate hain aur na rakhte hain.

Use: yeh information sirf Little Berry ke apne advertising ke analysis aur management ke liye use hoti hai. Hum ise kisi aur business ke liye use nahi karte, bechte nahi, aur isse shoppers ko identify ya contact nahi karte.

Storage aur sharing: reports humare apne computers par spreadsheets mein rakhi ja sakti hain. AI assistants humare instructions par, humare service providers ke roop mein, apni terms aur privacy policies ke under yeh information process karte hain. Access sirf Little Berry ke authorised staff tak limited hai. Hum Amazon access credentials confidential rakhte hain aur kisi aur ke saath share nahi karte.

Retention aur deletion: hum yeh advertising information sirf tab tak rakhte hain jab tak advertising manage karne ke liye zaroori ho, ya usse zyada sirf tab jab Amazon ki terms ya kanoon iski maang karein. Jab hum connection ka use band karte hain, ya Amazon kehta hai, toh Amazon ki terms ke hisaab se hum authorisation hata dete hain aur humare paas rakhi information delete kar dete hain. Authorised user apni Amazon account settings se bhi kabhi bhi connection hata sakta hai.

6. Hum information kiske saath share karte hain

Hum personal information bechte nahi. Hum ise zaroorat ke hisaab se sirf inke saath share karte hain: business chalane mein madad karne waale service providers, jaise humara website host (Hostinger), WhatsApp (Meta), humara email provider, Amazon, AI assistant providers aur humare spreadsheet ya office software; aapke order ki delivery ke liye logistics providers; accountants jaise professional advisers; aur jahaan kanoon maange, wahaan government ya law enforcement authorities.

Agar Little Berry ka business reorganise, sell ya transfer hota hai, toh business jaari rakhne ke liye information isi policy ke under naye owner ke paas ja sakti hai.

7. Information kahaan rakhi jaati hai

Humare kuch service providers information India ke bahar store ya process kar sakte hain. Aisa hone par yeh unki apni security commitments aur un par apply hone waale kanoon ke under handle hoti hai.

8. Hum information kitne time tak rakhte hain

Hum personal information sirf tab tak rakhte hain jab tak is policy mein bataye purposes ke liye zaroori ho, jisme chal raha business relationship bhi shaamil hai, aur usse zyada utne time tak jitna kanoon maange, jaise accounting aur tax records ke liye. Uske baad hum ise delete kar dete hain ya aise form mein rakhte hain jisse aapki pehchaan na ho.

9. Hum information ko kaise surakshit rakhte hain

Hum personal information ki suraksha ke liye reasonable steps lete hain, jaise access sirf zaroorat waale logon tak limited rakhna, bharosemand service providers use karna, aur yeh website encrypted (HTTPS) connection par chalana. Bhejne ya store karne ka koi bhi tareeka poori tarah surakshit nahi hota, isliye hum absolute security ka promise nahi kar sakte, lekin kisi problem ka pata chalne par hum turant action lenge.

10. Bachche

Humare products bachchon ke liye bane hain, lekin yeh website businesses aur adults ke liye hai. Hum jaan-boojh kar bachchon se personal information nahi lete. Agar aapko lagta hai ki kisi bachche ne humein personal information bheji hai, toh humse contact karein, hum use delete kar denge.

11. Aapke choices aur rights

Aap humse keh sakte hain ki: humare paas aapki kaunsi personal information hai aur hum uska use kaise karte hain, yeh batayein; use correct ya update karein; jahaan humein uski zaroorat nahi hai ya kanoon ke under rakhna zaroori nahi hai, wahaan use delete karein; aur un purposes ke liye use band karein jinke liye aapne consent di thi, jaise marketing messages. Aap apni information ke handling ke baare mein grievance bhi raise kar sakte hain.

Request karne ke liye humare Grievance Officer (section 14) se contact karein. Request par action lene se pehle humein aapki pehchaan confirm karni pad sakti hai.

12. Doosri services ke links

Yeh website WhatsApp aur Amazon par humare store se link karti hai. Yeh independent services hain jinki apni privacy policies hain, jo unka use karte waqt apply hoti hain.

13. Is policy mein badlav

Jab humari services ya information handle karne ka tareeka badlega, hum yeh policy update karenge. Upar di gayi date latest version batati hai.

14. Grievance Officer aur contact

Grievance Officer: Apoorv Gupta, LITTLE BERRY, KH NO 758, Burari, Near Burari School, Delhi - 110084, India. Email: info@littleberry.in. Phone: +91 8882170015.

Hum privacy grievances ko jaldi se jaldi, aur milne ke ek mahine ke andar, resolve karne ki koshish karte hain.